Delivery Information

Grow-Fresh Greenhouses can ship items to anywhere is Australia and we dispatch daily from our warehouse. We use a wide network of express couriers to ensure your orders are to your local depot/door as promptly as possible. Freight prices are to mainland Australia, please contact us for a quote prior to purchasing if you require an island delivery.

Small Items/Accessories- Most smaller items will be shipped with an express courier service or via Australia Post. Many express couriers we use now utilise a 'Leave Safe' delivery option, where if no-one is at home, the parcel will be left in a safe place with no signature required. This saves a trip to the depot should the courier miss you. If you require a signature upon delivery, you MUST let us know beforehand, extra charges will apply. 

Greenhouses- Your greenhouse will arrive via courier and if accessories are purchased at the same time as your greenhouses, these will all arrive together. Most couriers do require someone to be present at time of the delivery to sign for the consignment. Please advise us prior to shipping if this is a problem and we will work with you to find a solution. The couriers are provided with your daytime telephone number so they can contact you in advance to confim day/time. Sometimes they do give minimal notice and this is out of our hands unfortunately. We are NOT the courier company so although we can do everything right in dispatching your item, sometimes the couriers let us down. Please if there is a problem, contact us promptly and we will work quickly to get it solved. All consignments are insured by us from our warehouse to end destination unless otherwise stated.

IMPORTANT- We aim to get deliveries right to your door wherever possible however there are occassions where in some areas the courier will not do home deliveries. Ususally this is in distant rural areas or hard to access areas, but it can also occur in metro locations. In these cases you may be required to collect the consignment from the closest depot. Once again this is out of our control and we apologise for any inconvenience. If you would like confirmation of delivery to your home, please contact us prior to purchase so we can check it out for you.

Glasshouses- Your frame and any accessories will be delivered to you via courier straight from our warehouse. Where glass is listed as Australian safety glass, this is all sourced locally to you the customer. On some occassions our glass supplier will deliver to your door, however due to OH&S many glass branches will not deliver to residential addresses. In this case you will be required to collect the crated glass from the closest depot or glass outlet. You will need a trailer or tray vehicle that the crate can be forked onto. Please contact us prior to purchasing a glasshouse is you need clarification on any of the above.

Local Deliveries- We offer FREE delivery to Geelong metro and surrounding suburbs. We also run our own deliveries to Bellarine and Surf Coast areas for a small fee.

Combined Shipping- When purchasing through the shopping cart on this website, all items have their own shipping charges. Sometimes we can get a slightly better rate when combining your order but often the freight price on the website will be less than what we are actually charged (particularly more remote areas). 

If you would like a confirmed combined freight cost for your order, please contact us directly by emailing your order requirements, delivery address and contact details to freight We will answer you promptly. 

Grow-Fresh Greenhouses Australia
3-5 Lillian St North Geelong, Victoria 3215
Phone: 1300 46 4769