Terms & Conditions

*PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEB SITE. BY USING THE SITE YOU ARE AGREEING TO THESE TERMS OF USE. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, DO NOT USE THIS WEB SITE. PLEASE ALSO READ OUR PRIVACY POLICY WHICH ALSO GOVERNS YOUR USE OF THIS WEB SITE.*

Products, Specification & Content

All descriptions are provided in the best of our knowledge. Whilst every effort is made to present accurate information, any errors or omissions are purely unintentional. All weights, measurements and similar descriptions are accurate and true to our knowledge and are provided for convenience. We attempt to ensure that information on this Web Site is complete, accurate and current. Despite our efforts, the information on this Web Site may occasionally be inaccurate, incomplete or out of date. All features, content, specifications, products and prices of products and services described or depicted on this Web Site are subject to change at any time without notice.

Shipping of Goods

When an order is placed, it is your responsibility to make sure the address you enter via the checkout process is correct as we send our items to that address and we are not liable or responsible if you made a mistake or do not inform us of any changes. Purchases from this Web Site are made pursuant to a shipment contract. As part of the delivery process we require a contactable telephone number (should the courier company need to contact you) before item is shipped. We do not ship to PO Boxes as you will need to sign for your item. Orders placed on a weekend or a Public holiday will not begin payment processing until the next working business day. Dispatch of goods is during business hours from Monday - Friday.

NOTE- Whilst we endeavor to keep our freight costs as reasonable as possible, the prices indicated per state for our greenhouses/glasshouses are generally for capital cities and/or metro areas. If you reside outside these areas and freight costs are substantially higher, then we do reserve the right to charge as per our quoted price by courier. If you would like an exact freight cost prior to purchase then please email us with your delivery suburb and postcode. 

GLASS DELIVERIES- Whilst we attempt to have glass delivered to your door, there are some areas where the glass companies do not deliver. In these instances the glass will need to be collected from the closest depot to where you (the customer) resides. If unsure, please contact us prior to purchasing.

Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping cart process. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order. Grow-Fresh ™ Greenhouses may deliver notice to you by means of e-mail, a general notice on the site, product information or by other reliable method to the address you have provided to the Grow-Fresh™ Greenhouses.

Warranty Disclaimer

This warranty is valid from the date of delivery. No other warranties are expressed or implied. Warranties do not cover damage caused by mishandling, mis-assembly, misuse, accident or collision. We do not cover ANY damage caused by forces of nature, inclement weather or general wear and tear. The warranties will only cover the parts deemed faulty under normal use as contained within the product user guide. All parts claimed under warranty must be sent back to us for inspection, replacement or repair.

Refund Policy

If there is a manufacturing fault with your item once received and you are not 100% satisfied, you can either return your order for a full refund or exchange. You can return or exchange your purchase for up to 14 days from the purchase date. Returned or exchanged products must be unused, in the condition you received them and in the original box and/or packaging. All return shipping is at buyers expense. NOTE - We DO NOT offer refund or exchange if you have simply changed your mind, made incorrect choice or item is different than expected. Please take the time to read our item descriptions and sale terms carefully prior to purchase and if you are unsure or have any questions at all, please CONTACT US.

Limitations of Liability

Please be advised that Grow-Fresh™Greenhouses, its directors and staff are not responsible or liable for any disregard for public safety, injuries to self or third party, general, punitive, special, indirect, consequential or incidental damages and property damage. Grow-Fresh™ Greenhouses can also not be held responsible for any injury, mishap or damages incurred during the use or construction caused as a result of using any of our products.

Use of this Website

The Web Site design and all text, graphics, information, designs, logos, photographs, content, and other material displayed on or that can be downloaded from this Web Site are either the property of, or used with permission by Grow-Fresh™ Greenhouses. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without the express written permission of Grow-Fresh™ Greenhouses. All trademarks, service marks and trade names of Grow-Fresh™Greenhouses used in the site are trademarks or registered trademarks of Grow-Fresh™Greenhouses.

Grow-Fresh Greenhouses Australia
3-5 Lillian St North Geelong, Victoria 3215
Phone: 1300 46 4769